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Built for Vacation Rentals

The Smarter Lost & Found Solution for Vacation Rentals

Delight guests, earn 5-star reviews, and automate your entire left-behind item process — completely free.
100% free for hosts & property managers
Set up in minutes, no contracts
Traista mobile dashboard

portal.traista.com/dashboard

Traista lost and found dashboard showing vacation rental claims
Traista mobile dashboard

Designed to work across every type of short-term rental

Airbnb Hosts
VRBO Hosts
Property Managers
Beach Houses
Mountain Cabins
Urban Apartments
Luxury Villas

Built for Hosts & Property Managers

A simple claim form for guests — and a powerful inventory tool for you or your cleaning crew.

Host Claims View

Staff claims management view in Traista organization portal

Review and manage all incoming claims from one dashboard

Traista claims list on mobile
Traista inventory on mobile

Host Inventory View

Host inventory management view in Traista

Log found items with photos and details in seconds

Traista inventory on mobile

Sounds familiar?

Most vacation rental hosts are handling left-behind items the hard way. Here's what it's costing you.

No System for Left-Behind Items

Most hosts handle it with personal texts and guesswork. When a guest asks about their charger or sunglasses from three weeks ago, there's no record — and the item is long gone.

Bad Reviews Hurt Your Ranking

A guest who lost a phone charger and had no professional way to recover it will mention it in a review. Even a neutral comment about lost items can cost you future bookings.

Time-Consuming Back-and-Forth

Coordinating item returns through Airbnb messages, personal email, and PayPal links wastes hours every month — time better spent growing your rental portfolio.

Everything your rental needs — at no cost

Traista gives your vacation rental a complete, professional lost & found system with zero investment.

Zero Cost.

Completely free for hosts and property managers

No setup fees, no subscriptions, no contracts

Guests only pay for shipping — you pay nothing

Professional Guest Experience

Custom-branded claim link for your rental

Mobile-ready form guests fill in seconds

Stand out as a 5-star host with a professional process

Automated Matching & Shipping

System surfaces matching claims to help you confirm quickly

One-click Stripe payment & shipping label

Guests track their shipment in real time

How it works

From claim to delivery — fully automated, fully transparent, zero manual follow-up.

1
Guest Files a Claim

A guest visits your rental's branded link and submits a claim describing their left-behind item — from any device, in under a minute.

2
You Log the Found Item

You photograph and log the found item into your digital inventory during checkout cleaning. No sticky notes, no forgotten texts.

3
Review & Confirm the Match

Review open claims alongside your inventory and confirm when a found item matches. The system surfaces relevant claims automatically.

4
Guest Pays & Item Ships

The guest pays for their preferred shipping option directly through the platform. You print the pre-paid label in one click — case closed.

Decorative laptop illustrationDecorative ID card illustrationDecorative keys illustration

Items Reunited 🎉

Successfully shipped to their happy owners

0+

Laptops

0+

Cell Phones

0+

Keys and Jewelry

0+

IDs, Passports

Ready to wow your guests and earn 5-star reviews?

Join the growing list of hosts and property managers that have transformed guest recovery rates — at absolutely zero cost.

Traista is permanently free for vacation rental hosts  ·  No credit card  ·  No contracts  ·  Live in minutes