Free · No Contracts · No Credit Card

Free Lost & Found Software for Airports, Hotels & Organizations

The all-in-one digital platform that reunites people with their lost items — at zero cost to your organization.

All features included, nothing locked

No contracts or credit card

Set up in minutes, no training needed

portal.traista.com/dashboard

Traista dashboard showing claims management

Designed to work across airports, hotels, and any type of organizations

Hotels & Resorts

Airports / TSA

Event Venues

Ski Resorts

Amusement Parks

Golf Courses

Car Rental

Public Transit

Retail & Shopping

Airlines

Stadiums & Arenas

Cruise Lines

Vacation Rentals

Museums & Galleries

Theatres & Arts Centers

Zoos & Aquariums

Campgrounds & Parks

Summer Camps

Taxi & Limousine

Built for Your Team

A simple claim form for customers — and a powerful inventory tool for your staff.

Staff Claims View

Staff claims management view in Traista organization portal

Staff review and manage all incoming claims from one dashboard

Staff Inventory View

Staff inventory management view in Traista

Staff log found items with photos, and image recognition helps fill in details in seconds

How It Works

1

Customer Files a Claim

Customer reports a lost item on our site or yours with the item description, location, and date, and the claim shows up on your dashboard

2

Item is Found

Staff finds the item and adds it to the inventory with photos while image recognition helps suggest the description. Each item gets a QR code inventory tag

3

Smart Matching

System automatically matches inventory items with claims using description, location, and date, or staff manually confirms the match

4

Ready to Ship

Once matched, staff scan the item's QR tag and click one button to trigger the return process

5

Customer Pays Label

Customer pays for the shipping label and system creates it in your dashboard

6

Item is Shipped

Label can be printed directly from dashboard by any staff with access

What's Included

Custom Link for Forms

Get a custom branded link for your organization. Customers use this mobile-ready form to file claims easily.

Dashboard & Notifications

Claims appear on your dashboard instantly. Get real-time notifications for every new claim at your location.

Built-in Communication

Communicate directly from the dashboard. Ask for details, mark items as found or not found - all in one place.

Smart Inventory System

Track and manage all found items in a centralized inventory with AI image-assisted description entry and AI matching to reunite items faster. Scan the QR code on an item's inventory tag to move it through the system fast.

Integrated Payments

Full PCI compliance through our partner Stripe. No more manual credit card handling or forms.

Shipping Integration

Print shipping labels directly from your dashboard. Bulk discounts passed to your customers.

Chain-of-Custody Reports

Generate a printable report documenting an item's entire life - from intake and AI matching to claim verification and final handoff or shipment - for audits, disputes, and compliance. Require a claimant signature at in-person pickup whenever you need one.

Key Facts and Benefits

No installation required - web-based solution
Minimal to no training needed for staff
Scan QR code inventory tags to move items through the system fast
Reduce phone calls and emails
Forever upgrades as we improve
Works for airports, hotels, resorts, museums, and more
Dedicated customer service
Completely FREE to use
No contracts or hidden fees
Multi-location support — manage multiple sites under one account
Printable chain-of-custody reports covering each item's entire life

portal.traista.com/inventory

Manual Process vs. Traista

See why organizations are switching from manual lost & found to our digital portal

Manual Process

Phone tag, endless emails, voicemails

With Traista

Built-in messaging system, real-time updates

Manual Process

Lost paperwork, scattered spreadsheets

With Traista

Centralized dashboard with all claims

Manual Process

Manual credit card forms (PCI compliance risk)

With Traista

Card payments processed by Stripe

Manual Process

Paper logs, unclear status updates

With Traista

Real-time status tracking and notifications

Manual Process

No documentation, disputes hard to resolve

With Traista

Printable chain-of-custody report covering each item's entire life, start to finish

Manual Process

Physical storage with paper tags and logs

With Traista

Digital inventory with photos, image-assisted descriptions, AI matching, and scannable QR code tags

Manual Process

Manual label creation, slow process

With Traista

One-click label generation

Manual Process

Extensive staff training required

With Traista

Minimal training, intuitive interface

Manual Process

Hidden time and labor costs

With Traista

Completely FREE

Start Managing Lost & Found in Minutes

Join airports, hotels, and organizations using Traista to reunite people with their belongings — completely free.

Frequently Asked Questions

Is Traista really free for organizations?

Yes, Traista is completely free for all organizations including airports, hotels, resorts, and museums. There are no hidden fees, contracts, or credit card requirements.

What types of organizations use Traista?

Traista is used by airports, hotels, resorts, museums, national parks, universities, and any organization that handles lost and found items. Major airports like EWR, MDW, PHX, ORD, LGA, OGG, MSY, and IAH trust Traista.

How does the inventory system work?

Staff can add found items to the digital inventory with photos and details. Image recognition can help autocomplete item descriptions, and the system automatically matches inventory items with customer claims using AI matching technology, or staff can manually confirm matches.

Can staff scan inventory tags with a QR code?

Yes. Each inventory item has a tag with a QR code. Staff scan the code to open the item in the portal right away and move it through the system quickly, without searching or retyping details.

Does Traista integrate with payment systems?

Yes, Traista integrates with Stripe for secure, PCI-compliant payment processing. Customers can pay for shipping labels directly through the platform without manual credit card handling.

Does Traista provide chain-of-custody reports?

Yes. Traista generates a comprehensive, printable chain-of-custody report for every item, covering its entire life in the system - from intake and AI matching to claim verification and final handoff or shipment. This gives your organization an auditable record for compliance, disputes, and internal reporting.

How long does it take to set up Traista?

Setup is instant. Sign up for a free account, get your custom branded link, and start receiving claims immediately. No installation or extensive training required.