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For Trains, Buses, Airport Shuttles & Transit Systems

Lost & Found Software for Transportation, Transit & Shuttle Operators

Free digital platform for trains, buses, airport shuttles, car rental shuttles, and transit agencies. Help passengers recover lost items across every route — at zero cost to your system.
Traista mobile dashboard

portal.traista.com/dashboard

Traista dashboard showing transit lost and found claims
Traista mobile dashboard

Designed to work across trains, buses, airport shuttles, and transit systems

Train Lines

Bus Routes

Airport Shuttles

Car Rental Shuttles

Metro Systems

End-of-Line Depots

Station Offices

Lost Property Rooms

Commuter Rail

Built for Your Team

A simple claim form for commuters — and a powerful inventory tool for your lost property staff.

Staff Claims View

Staff claims management view in Traista organization portal

Staff review and manage all incoming claims from one dashboard

Traista claims list on mobile
Traista inventory on mobile

Staff Inventory View

Staff inventory management view in Traista

Staff log found items with photos, and AI can autofill details in seconds

Traista inventory on mobile

Sounds Familiar?

These are the challenges transit agencies face every day — and exactly what Traista solves.

Items Left Behind on Every Route

Phones, umbrellas, bags, and laptops are left on trains, buses, airport shuttles, and rental shuttles every day. Without a digital system, items end up in unsearchable lost property rooms.

Frustrated Commuters File Complaints

A commuter who loses a laptop or a wallet on their daily train becomes a vocal critic. Lost property handling is one of the top drivers of public transit satisfaction scores and public trust.

Staff Overwhelmed by Inbound Inquiries

Lost property offices and station staff field dozens of inquiries per shift. Traista automates claim intake, item matching, and status updates so your team can focus on operations.

Everything You Need

Traista scales to the size of your transit network without adding operational complexity.

Zero Cost.

Completely free for your transit agency

No setup fees, no subscriptions, no contracts

Passengers only pay for shipping — your agency pays nothing

Passenger Trust at Scale

Self-serve claim form available 24/7 from any device

Real-time status updates keep commuters informed

Automated messaging removes burden from staff at every station

Rapid Recovery & Shipping

Passengers file claims from the platform, any time

Pre-paid shipping labels generated in one click

Built-in Stripe payments process securely in seconds

How It Works

Up and running in minutes. No training required.

Step 1
Passenger Files a Claim

A passenger visits your transit system's branded link and submits a claim with the item description, location, and date from any device. Works at the station, on the next train, or from home.

Step 2
Staff Logs the Found Item

Transit staff photograph and log found items during vehicle cleaning or at end-of-line. Each item is entered into the digital inventory, and image recognition can help autofill the item description before route and find location are saved.

Step 3
Staff Reviews & Confirms Match

Staff review open claims alongside found inventory and confirm when an item matches a passenger's claim. The dashboard surfaces relevant matches across all routes and lines using the item description, location, and date.

Step 4
Passenger Pays & Item Ships

The passenger pays for shipping through the platform or arranges pickup at the lost property office. Staff print the pre-paid label in one click — case closed, record complete.

Decorative laptop illustrationDecorative ID card illustrationDecorative keys illustration

Items Reunited 🎉

Successfully shipped to their happy owners

0+

Laptops

0+

Cell Phones

0+

Keys and Jewelry

0+

IDs, Passports

Ready to Modernize Your Transit Lost & Found?

Join transit agencies using Traista to reconnect commuters with their belongings — and build the public trust that keeps riders coming back.