portal.traista.com/dashboard

Trusted across trains, buses, and public transit systems
Train Lines
Bus Routes
Metro Systems
End-of-Line Depots
Station Offices
Lost Property Rooms
Commuter Rail
A simple claim form for commuters — and a powerful inventory tool for your lost property staff.
Staff Claims View

Staff review and manage all incoming claims from one dashboard
Staff Inventory View

Staff log found items with photos and details in seconds
These are the challenges transit agencies face every day — and exactly what Traista solves.
Phones, umbrellas, bags, and laptops are left on trains and buses hundreds of times per day across a transit network. Without a digital system, items end up in unsearchable lost property rooms.
A commuter who loses a laptop or a wallet on their daily train becomes a vocal critic. Lost property handling is one of the top drivers of public transit satisfaction scores and public trust.
Lost property offices and station staff field dozens of inquiries per shift. Traista automates claim intake, item matching, and status updates so your team can focus on operations.
Traista scales to the size of your transit network without adding operational complexity.
Completely free for your transit agency
No setup fees, no subscriptions, no contracts
Passengers only pay for shipping — your agency pays nothing
Self-serve claim form available 24/7 from any device
Real-time status updates keep commuters informed
Automated messaging removes burden from staff at every station
Passengers file claims from the platform, any time
Pre-paid shipping labels generated in one click
Built-in Stripe payments process securely in seconds
Up and running in minutes. No training required.
A passenger visits your transit system's branded link and submits a claim describing their lost item — from any device. Works at the station, on the next train, or from home.
Transit staff photograph and log found items during vehicle cleaning or at end-of-line. Each item is entered into the digital inventory with its description, route, and find location.
Staff review open claims alongside found inventory and confirm when an item matches a passenger's claim. The dashboard surfaces relevant matches across all routes and lines.
The passenger pays for shipping through the platform or arranges pickup at the lost property office. Staff print the pre-paid label in one click — case closed, record complete.