portal.traista.com/dashboard
Designed to work across all event venues and categories
Stadiums
Concerts
Arts Centers
Conference Centers
Festivals
Arenas
Sporting Events
Theaters
A simple claim form for attendees — and a powerful inventory tool for your event staff.
Staff Claims View
Staff review and manage all incoming claims from one dashboard
Staff Inventory View
Staff log found items with photos, and AI can autofill details in seconds
These are the problems event venues face every day — and exactly what Traista solves.
Hundreds of attendees leave wallets, phones, and jackets behind at stadiums, concerts, and festivals. Without a system, staff are overwhelmed and most items go unclaimed.
Attendees who couldn't recover a lost item leave bad reviews. A disorganized lost & found process directly impacts your venue's reputation and repeat attendance.
Event staff waste hours fielding phone calls and emails from attendees after every event. Traista automates the entire process so your team can focus on the next show.
Traista is purpose-built for high-traffic venues where hundreds of items get lost at every event.
Completely free for your venue
No setup fees, no subscriptions, no contracts
Attendees only pay for shipping — you pay nothing
Live dashboard during and after every event
Track claims, matches, and shipments in one place
Export reports for operations and compliance
Logged inventory with photos for secure chain of custody
Printable chain-of-custody report for every item, from logging to return
Attendees choose pickup or prepaid shipping
One-click label printing for staff
Up and running in minutes. No training required.
An attendee visits your venue's branded link and submits a claim with the item description, location, and date from any device in under a minute. Works during the event or days after.
Event staff photograph and log found items into the digital inventory, and image recognition can help autofill the item description. No paper logs, no shared spreadsheets — everything in one dashboard.
Staff review open claims alongside the inventory and confirm when a found item matches an attendee's claim. The system surfaces relevant matches using the item description, location, and date to make review easier.
The attendee pays for their preferred shipping option directly through the platform. Staff print the pre-paid label in one click and ship — case closed.
Stadiums and arenas need a system that copes with a surge of items after every event and lets attendees reach the venue after they've gone home. Traista is free: attendees file claims from their phones through your venue's branded link, staff log items with photos, AI suggests matches, and items ship home with a label printed on site. It runs in a browser, so there is no hardware or installation.
Log every item on the night with a photo and the location where it was found, then let attendees come to you online instead of by phone. In Traista, claims arrive through your branded link, AI matches them to logged items, attendees get updates automatically, and matched items are either picked up or shipped with a one-click label. Every item has a full, printable chain-of-custody record from intake to hand-off.
Conference centers need something every shift can use without training, plus records that stand up when an exhibitor or organizer asks what happened to an item. Traista is free and fully hosted, separates halls or buildings into locations with their own staff access, matches attendee claims with AI, and ships items back to attendees after the event. Every item has a full chain-of-custody record, from intake through matching and claim verification to the final hand-off or shipment, so you can show exactly what happened.
Yes. Traista is completely free for event venues. There are no setup fees, monthly subscriptions, or contracts. Attendees only pay for shipping if they choose to have their item shipped back to them.
Attendees can file a claim on the spot or after the event using your venue's branded link. Staff log found items into the digital inventory with photos, and image recognition can help autofill inventory item descriptions. Traista then surfaces likely matches using the item description, location, and date for staff to review and confirm. The attendee is notified to arrange pickup or shipping.
Yes. The platform stays active after the event ends, so attendees who realize they lost something after leaving can still submit a claim and be matched against inventory using the item description, location, and date.
No installation is required. Traista is fully web-based. Sign up, get your custom branded link, and start receiving attendee claims within minutes — even mid-event.
