Traista Logo
Traista
Request a Demo
Built for Cruise Lines

The Smarter Lost & Found Solution for Cruise Lines

Delight guests, eliminate on-board chaos, and automate your entire lost & found process — completely free.
100% free for cruise lines
Set up in minutes, no contracts
Traista mobile dashboard

portal.traista.com/dashboard

Traista lost and found dashboard showing cruise line claims
Traista mobile dashboard

Designed to work across every type of cruise and maritime operation

Ocean Cruise Lines
River Cruise Lines
Luxury Cruises
Expedition Cruises
Ferry Operators
Private Yacht Charters

Built for Your Team

A simple claim form for guests — and a powerful inventory tool for your cabin crew and guest services team.

Staff Claims View

Staff claims management view in Traista organization portal

Staff review and manage all incoming claims from one dashboard

Traista claims list on mobile
Traista inventory on mobile

Staff Inventory View

Staff inventory management view in Traista

Staff log found items with photos and details in seconds

Traista inventory on mobile

Sounds familiar?

Most cruise lines are still managing lost & found the same way they did 20 years ago. Here's what it's costing you.

Items Get Lost at Sea — Sometimes Forever

Items found on a ship have no reliable way to be matched with guests who have already disembarked. Paper logs get lost, crew turnover breaks continuity, and guests never see their belongings again.

Luxury Experience Tarnished

A guest who lost a camera or a piece of jewelry on their dream cruise and couldn't recover it will not only avoid rebooking — they'll tell everyone about the experience.

Guest Services Overwhelmed

Guest services teams field dozens of calls and emails from past cruisers asking about lost items — none of which have a clear answer because there is no system tracking them.

Everything your cruise line needs — at no cost

Traista gives your cruise line a complete, modern lost & found system with zero investment.

Zero Cost.

Completely free for your cruise line

No setup fees, no subscriptions, no contracts

Guests only pay for shipping — you pay nothing

Branded Guest Experience

Custom-branded claim link for your cruise line

Mobile-ready form guests fill in seconds

Consistent, premium experience on every voyage

Automated Matching & Shipping

System surfaces matching claims to help crew confirm quickly

One-click Stripe payment & shipping label

Guests track their shipment in real time

How it works

From claim to delivery — fully automated, fully transparent, zero manual follow-up.

1
Guest Files a Claim

A guest visits your cruise line's branded link and submits a claim describing their lost item — from any device, even after disembarking.

2
Crew Logs the Found Item

Crew members photograph and log found items into the digital inventory. No paper logs, no handoffs between shifts.

3
Staff Reviews & Confirms Match

Staff review open claims alongside the inventory and confirm when a found item matches. The system surfaces relevant claims to make it easy.

4
Guest Pays & Item Ships

The guest pays for their preferred shipping option directly through the platform. Staff print the pre-paid label in one click — case closed.

Decorative laptop illustrationDecorative ID card illustrationDecorative keys illustration

Items Reunited 🎉

Successfully shipped to their happy owners

0+

Laptops

0+

Cell Phones

0+

Keys and Jewelry

0+

IDs, Passports

Ready to modernize your cruise line's lost & found?

Join the growing list of cruise operators that have transformed guest recovery rates — at absolutely zero cost.

Traista is permanently free for cruise lines  ·  No credit card  ·  No contracts  ·  Live in minutes