Traista Logo
Traista
Request a Demo
For Car Rental Agencies & Fleet Operators

Lost & Found Software for Car Rental & Fleet Companies

Free digital platform for rental car agencies and fleet operators. Help customers recover items left in vehicles, reduce liability, and improve satisfaction — at zero cost.
Request a DemoSign Up for Free

portal.traista.com/dashboard

Traista dashboard showing car rental lost and found claims

Trusted by car rental agencies and fleet operators

Airport Rental Desks

Off-Airport Locations

Fleet Return Centers

Car Rental Counters

Vehicle Inspection

Customer Service

Roadside Assistance

Built for Your Team

A simple claim form for customers — and a powerful inventory tool for your rental staff.

Staff Claims View

Staff claims management view in Traista organization portal

Staff review and manage all incoming claims from one dashboard

Staff Inventory View

Staff inventory management view in Traista

Staff log found items with photos and details in seconds

Sounds Familiar?

These are the challenges car rental companies face every day — and exactly what Traista solves.

Liability Risk from Undocumented Items

When customers claim items were lost or stolen from a rental vehicle, disputes without documentation lead to chargebacks, legal exposure, and angry reviews. A digital record protects your company.

Customers Leave Negative Reviews

A customer who can't recover a forgotten laptop or passport after a rental will share that frustration publicly. Lost item recovery is a direct driver of customer satisfaction scores and repeat bookings.

Staff Chasing Down Items Across the Fleet

Without a system, staff spend time searching returned vehicles, cross-referencing rental records, and fielding inbound calls. Traista automates intake and matching so turnaround stays fast.

Everything You Need

Traista protects your company and turns lost item recoveries into customer loyalty gains.

Zero Cost. Forever.

Completely free for your rental company

No setup fees, no subscriptions, no contracts

Customers only pay for shipping — your company pays nothing

Built-In Liability Protection

Timestamped digital records for every found item

Photos and descriptions for full chain of custody

Auditable logs that hold up in disputes and chargebacks

Rapid Recovery & Shipping

Customers file claims from the lot or days after returning home

Staff print pre-paid shipping labels in one click

Built-in Stripe payments process securely in seconds

How It Works

Up and running in minutes. No training required.

Step 1
Customer Files a Claim

A customer visits your agency's branded link and submits a claim describing their lost item — from any device, at any time. Works at the return desk, the airport, or from home.

Step 2
Staff Logs the Found Item

During vehicle turn-around and cleaning, staff photograph and log any found items into the digital inventory. Each entry is linked to the vehicle and timestamped automatically.

Step 3
Staff Reviews & Confirms Match

Staff review open claims alongside found inventory and confirm when an item matches a customer's claim. The dashboard surfaces relevant matches — no manual searching required.

Step 4
Customer Pays & Item Ships

The customer pays for their preferred shipping option directly through the platform. Staff print the pre-paid label in one click — case closed, record complete, customer satisfied.

Decorative laptop illustrationDecorative ID card illustrationDecorative keys illustration

Items Reunited 🎉

Successfully shipped to their happy owners

0+

Laptops

0+

Cell Phones

0+

Keys and Jewelry

0+

IDs, Passports

Ready to Modernize Your Car Rental Lost & Found?

Join rental agencies using Traista to recover customer items faster, reduce liability, and win repeat bookings — at zero cost.
Get Started FreeRequest a Demo