portal.traista.com/dashboard

Trusted across parks, attractions, and entertainment venues
Roller Coasters
Water Rides
Kiddie Areas
Guest Services
Food Courts
Gift Shops
Park Entrance
A simple claim form for guests — and a powerful inventory tool for your park staff.
Staff Claims View

Staff review and manage all incoming claims from one dashboard
Staff Inventory View

Staff log found items with photos and details in seconds
These are the challenges amusement parks face every season — and exactly what Traista solves.
Phones, sunglasses, and hats launch off roller coasters and water slides hundreds of times a day. Without a digital system, most never find their way back to the guests who lost them.
A family whose child loses a beloved toy on a ride will remember it long after they leave. Without fast recovery, that frustration becomes a scathing review — and one fewer return visit.
Guest services teams handle hundreds of lost-item inquiries on peak days. Traista automates claim intake and matching so your team can focus on delivering amazing park experiences.
Traista is built for high-traffic environments where items go missing on rides every hour.
Completely free for your park
No setup fees, no subscriptions, no contracts
Guests only pay for shipping — your park pays nothing
A single platform covering every area of your park
Items logged at any location appear in one dashboard
Staff at any station can search and match claims instantly
Guests file claims from inside the park or after going home
Pre-paid shipping labels generated in one click
Built-in Stripe payments process securely in seconds
Up and running in minutes. No training required.
A guest visits your park's branded link and submits a claim describing their lost item — from any device, at any time. Works at the park or after they have already gone home.
Ride operators or guest services staff photograph and log found items into the digital inventory with descriptions and location. No paper forms, no shared spreadsheets.
Staff review open claims alongside found inventory and confirm when an item matches a guest's claim. The dashboard surfaces relevant matches to keep reviews fast — even on your busiest days.
The guest pays for their preferred shipping option through the platform. Staff print the pre-paid label in one click and ship — or the guest picks up at the park. Case closed.