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For Amusement Parks, Theme Parks & Water Parks

Lost & Found Software for Amusement Parks & Theme Parks

Free digital platform for theme parks, water parks, and family attractions. Help guests recover lost items across rides and park grounds — at zero cost.
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portal.traista.com/dashboard

Traista dashboard showing amusement park lost and found claims

Trusted across parks, attractions, and entertainment venues

Roller Coasters

Water Rides

Kiddie Areas

Guest Services

Food Courts

Gift Shops

Park Entrance

Built for Your Team

A simple claim form for guests — and a powerful inventory tool for your park staff.

Staff Claims View

Staff claims management view in Traista organization portal

Staff review and manage all incoming claims from one dashboard

Staff Inventory View

Staff inventory management view in Traista

Staff log found items with photos and details in seconds

Sounds Familiar?

These are the challenges amusement parks face every season — and exactly what Traista solves.

Items Come Off on Rides Every Hour

Phones, sunglasses, and hats launch off roller coasters and water slides hundreds of times a day. Without a digital system, most never find their way back to the guests who lost them.

Unhappy Families Leave Bad Reviews

A family whose child loses a beloved toy on a ride will remember it long after they leave. Without fast recovery, that frustration becomes a scathing review — and one fewer return visit.

Guest Services Buried in Walk-Ins

Guest services teams handle hundreds of lost-item inquiries on peak days. Traista automates claim intake and matching so your team can focus on delivering amazing park experiences.

Everything You Need

Traista is built for high-traffic environments where items go missing on rides every hour.

Zero Cost. Forever.

Completely free for your park

No setup fees, no subscriptions, no contracts

Guests only pay for shipping — your park pays nothing

Park-Wide Coverage

A single platform covering every area of your park

Items logged at any location appear in one dashboard

Staff at any station can search and match claims instantly

Rapid Recovery & Shipping

Guests file claims from inside the park or after going home

Pre-paid shipping labels generated in one click

Built-in Stripe payments process securely in seconds

How It Works

Up and running in minutes. No training required.

Step 1
Guest Files a Claim

A guest visits your park's branded link and submits a claim describing their lost item — from any device, at any time. Works at the park or after they have already gone home.

Step 2
Staff Logs the Found Item

Ride operators or guest services staff photograph and log found items into the digital inventory with descriptions and location. No paper forms, no shared spreadsheets.

Step 3
Staff Reviews & Confirms Match

Staff review open claims alongside found inventory and confirm when an item matches a guest's claim. The dashboard surfaces relevant matches to keep reviews fast — even on your busiest days.

Step 4
Guest Pays & Item Ships

The guest pays for their preferred shipping option through the platform. Staff print the pre-paid label in one click and ship — or the guest picks up at the park. Case closed.

Decorative laptop illustrationDecorative ID card illustrationDecorative keys illustration

Items Reunited 🎉

Successfully shipped to their happy owners

0+

Laptops

0+

Cell Phones

0+

Keys and Jewelry

0+

IDs, Passports

Ready to Modernize Your Park's Lost & Found?

Join parks and attractions using Traista to turn every recovery into a loyalty win — at zero cost.
Get Started FreeRequest a Demo