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For Airports, Terminals & TSA Checkpoints

Lost & Found Software for Airports, TSA & Airline Terminals

Free digital platform that connects travelers with their lost belongings — from security checkpoints to baggage claim. Zero cost to your airport.
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portal.traista.com/dashboard

Traista dashboard showing airport lost and found claims

Trusted by airports, TSA, and other transportation hubs

Newark (EWR)

Chicago Midway (MDW)

Phoenix (PHX)

O'Hare (ORD)

LaGuardia (LGA)

New Orleans (MSY)

Houston (IAH)

Built for Your Team

A simple claim form for travelers — and a powerful inventory tool for your airport staff.

Staff Claims View

Staff claims management view in Traista organization portal

Staff review and manage all incoming claims from one dashboard

Staff Inventory View

Staff inventory management view in Traista

Staff log found items with photos and details in seconds

Sounds Familiar?

These are the challenges airports face every day — and exactly what Traista solves.

Checkpoint Items Pile Up Fast

Travelers leave laptops, phones, and wallets at security checkpoints every day. Without a digital system, staff are overwhelmed, storage overflows, and items go unclaimed for months.

Frustrated Travelers Leave Bad Reviews

Passengers who missed a flight trying to recover a lost item — or never got it back — leave scathing reviews. A poor lost & found experience directly impacts your airport's reputation.

Staff Drowning in Phone Calls

Lost & found staff field dozens of inbound calls every shift from travelers asking about missing items. Traista automates claim intake and status updates so staff can focus on operational priorities.

Everything You Need

Traista is purpose-built for high-traffic environments where thousands of items are processed every month.

Zero Cost. Forever.

Completely free for your airport

No setup fees, no subscriptions, no contracts

Travelers only pay for shipping — you pay nothing

Faster Traveler Recoveries

Travelers file claims in under a minute from any device

Staff are notified instantly when a match is confirmed

Real-time status updates keep travelers informed throughout

TSA-Compliant Recordkeeping

Timestamped digital chain of custody for every item

Photos, descriptions, and staff notes on every entry

Auditable records built for operational accountability

How It Works

Up and running in minutes. No training required.

Step 1
Traveler Files a Claim

A traveler visits your airport's branded link and submits a claim describing their lost item — from any device, in under a minute. Works at the gate, on the plane, or after landing.

Step 2
Staff Logs the Found Item

TSA agents or terminal staff photograph and log found items into the digital inventory with descriptions and location. No paper forms, no shared spreadsheets — everything in one dashboard.

Step 3
Staff Reviews & Confirms Match

Staff review open claims alongside the inventory and confirm when a found item matches a traveler's claim. The system surfaces relevant claims to make reviews fast.

Step 4
Traveler Pays & Item Ships

The traveler pays for their preferred shipping option directly through the platform. Staff print the pre-paid label in one click and ship — case closed, record complete.

Decorative laptop illustrationDecorative ID card illustrationDecorative keys illustration

Items Reunited 🎉

Successfully shipped to their happy owners

0+

Laptops

0+

Cell Phones

0+

Keys and Jewelry

0+

IDs, Passports

Ready to Modernize Your Airport Lost & Found?

Join airports and transportation hubs using Traista to reconnect travelers with their belongings — at zero cost.
Get Started FreeRequest a Demo