Is Traista free for airlines?

Yes. Traista is completely free for airlines. There are no setup fees, monthly subscriptions, or contracts. Passengers only pay for shipping if they choose to have their item shipped.

How does Traista help airline staff manage items left on board?

Cabin crew and ground staff log found items into a digital inventory with photos after each flight. When a passenger files a claim, Traista automatically surfaces matching items so staff can confirm and initiate return.

Can passengers track the status of their lost item?

Yes. Passengers receive real-time status updates at every stage — from claim submission to item match confirmation to shipment tracking.

Do I need to install any software?

No installation is required. Traista is fully web-based. Sign up, get your custom branded link, and start receiving passenger claims within minutes.

Built for Airlines

The Smarter Lost & Found Solution for Airlines

Delight passengers, eliminate paper logs, and automate your entire in-flight lost & found process — completely free.

100% free for airlines

Set up in minutes, no contracts

portal.traista.com/dashboard

Traista lost and found dashboard showing airline claims

Designed to work across every type of airline operation

Major Carriers

Regional Airlines

Low-Cost Carriers

Charter Airlines

Boutique Airlines

Commuter Airlines

Built for Your Team

A simple claim form for passengers — and a powerful inventory tool for your cabin and ground crews.

Staff Claims View

Staff claims management view in Traista organization portal

Staff review and manage all incoming claims from one dashboard

Staff Inventory View

Staff inventory management view in Traista

Staff log found items with photos and details in seconds

Sounds familiar?

Most airlines are still managing in-flight lost & found the same way they did 20 years ago. Here's what it's costing you.

Paper Logs Fail After Every Flight

Cabin crew hand off found items with paper logs that get lost, misread, or ignored. Items pile up in storage with no traceability — and passengers never get them back.

Frustrated Passengers, Damaged Loyalty

A passenger who left their laptop on your aircraft and can't get it back won't book with you again. Poor lost & found handling directly damages brand loyalty and repeat bookings.

Call Centers Overwhelmed with Follow-Ups

Customer service teams field hundreds of calls from passengers checking on lost items — time that could be saved with automated status notifications and self-service tracking.

Everything your airline needs — at no cost

Traista gives your airline a complete, modern lost & found system with zero investment.

Zero Cost.

Completely free for your airline

No setup fees, no subscriptions, no contracts

Passengers only pay for shipping — you pay nothing

Branded Passenger Experience

Custom-branded claim link for your airline

Mobile-ready form passengers fill in seconds

Consistent, professional experience every time

Automated Matching & Shipping

System surfaces matching claims to help staff confirm quickly

One-click Stripe payment & shipping label

Passengers track their shipment in real time

How it works

From claim to delivery — fully automated, fully transparent, zero manual follow-up.

Passenger Files a Claim

A passenger visits your airline's branded link and submits a claim describing their lost item — from any device, in under a minute.

Staff Logs the Found Item

Cabin crew or ground staff photograph and log found items into the digital inventory after each flight. No paper, no spreadsheets.

Staff Reviews & Confirms Match

Staff review open claims alongside the inventory and confirm when a found item matches. The system surfaces relevant claims automatically.

Passenger Pays & Item Ships

The passenger pays for their preferred shipping option directly through the platform. Staff print the pre-paid label in one click — case closed.

Items Reunited 🎉

Successfully shipped to their happy owners

0+

Laptops

0+

Cell Phones

0+

Keys and Jewelry

0+

IDs, Passports

Ready to modernize your airline's lost & found?

Join the growing list of airlines and travel organizations that have transformed passenger recovery rates — at absolutely zero cost.

Traista is permanently free for airlines · No credit card · No contracts · Live in minutes

The Smarter Lost & Found Solution for .css-19kmbd9{color:#fde68a;}Airlines