How does shipping work?
First we match your lost item in the Traista lost and found database with our partners lost and found databases. As soon as an agent approves the item to be released, we will send you a shipping quote from either FedEx or UPS.
Sounds simple, but in a nutshell, the magic that happens behind the curtains will work hard to help you recover your lost item.
Once you pay the quoted shipping service, our systems will instantly send the shipping label to the partners agent or customer service center, at the location where your item is waiting impatiently to come to you. You will also instantly receive a tracking number to see where your package is.
Please keep in mind, tracking begins only after it is processed by the partner’s agents or customer service rep, and the shipping carrier scans it the first time.
For any questions related to shipping when in transit, contact the shipment carrier (FedEx or UPS), while all other inquiries can be sent to email@example.com