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Data Protection with Traista

Data security is a paramount concern in all industries, not just in the travel industry, especially regarding the handling of sensitive guest information during the lost and found process. Traista addresses these concerns with a comprehensive suite of robust security measures, providing organizations like hotels, airports and resorts with an impenetrable shield to protect personal data while streamlining the recovery of lost items. In this blog post, we will delve into how Traista fortifies data security, offering a resilient solution that instills confidence in any organization's ability to safeguard guest information.

Data Encryption and Confidentiality

Traista understands the importance of safeguarding personal information. All data transmitted through the platform, including guest reports and item details, is encrypted using industry-standard protocols. This encryption ensures that sensitive information remains confidential and protected from unauthorized access. Our cloud providers are AWS and Azure Cloud. Both are also used by the Department of Defense as their cloud provider. You can certainly be sure, your data protection is top notch.

Secure Storage and Access Controls:

Traista employs cloud architecture secure storage practices to protect stored data. Access controls are implemented to limit access to authorized personnel within your multiple organizations or just on, and on the Traista platform. Strict authentication measures and user role permissions are in place, ensuring that only approved individuals can access and handle guest data.

Compliance with Data Protection Regulations:

Traista is committed to data protection regulations such as the General Data Protection Regulation (GDPR) and other applicable laws. By adhering to these standards, Traista ensures that guest data is handled in a responsible and legally compliant manner, respecting individuals' rights to privacy and data protection.

Secure Data Sharing and Collaboration:

Traista enables secure data sharing and collaboration between multi property organizations. Through the platform, organizations like hotels, airports and resorts can securely exchange information at their own will and data sharing policy about lost items, enhancing the chances of successful recovery without compromising data security. Traista utilizes secure communication channels and encrypted data transfers to protect shared information during collaboration.

Regular Security Audits and Updates

Traista proactively conducts regular security audits and assessments to identify vulnerabilities and ensure the highest level of data security. Any identified risks or weaknesses are promptly addressed, and security updates are implemented to stay ahead of emerging threats. This proactive approach guarantees that the platform remains resilient against potential security breaches.

In Summary

Traista places a strong emphasis on data security throughout the lost and found process, providing hotels with a secure solution for managing guest information. By implementing robust encryption measures, access controls, and compliance with data protection regulations, Traista ensures the confidentiality and integrity of personal data. With secure data sharing and collaboration features, the platform allows hotels to efficiently recover lost items while maintaining the highest standards of data security. By partnering with Traista, hotels, airports and resorts can confidently handle the lost and found experience, prioritizing guest privacy and data protection in their operations.

What's included and how does it work?

A custom link for the form

Customer uses the link to file a claim, using the mobile ready form

Dashboard and notifications

Claim shows on the dashboard for the location reported on the claim

Built in communication

Dashboard used for communication to ask for more details, mark the item found, or not found


Process is built in with Stripe, no PCI compliance needs


Labels are printed directly from dashboard, after customer pays their selected carrier and service rate


From employee to customer, this process will glow with smiles

Lost & found process made easy

Don't just take it from us, here's what a few people have said about their experience with Traista