Data Protection with Traista
Data security is a paramount concern in all industries, not just in the travel industry, especially regarding the handling of sensitive guest information during the lost and found process. Traista addresses these concerns with a comprehensive suite of robust security measures, providing organizations like hotels, airports and resorts with an impenetrable shield to protect personal data while streamlining the recovery of lost items. In this blog post, we will delve into how Traista fortifies data security, offering a resilient solution that instills confidence in any organization's ability to safeguard guest information.
Data Encryption and Confidentiality
Traista understands the importance of safeguarding personal information. All data transmitted through the platform, including guest reports and item details, is encrypted using industry-standard protocols. This encryption ensures that sensitive information remains confidential and protected from unauthorized access. Our cloud providers are AWS and Azure Cloud. Both are also used by the Department of Defense as their cloud provider. You can certainly be sure, your data protection is top notch.
Secure Storage and Access Controls:
Traista employs cloud architecture secure storage practices to protect stored data. Access controls are implemented to limit access to authorized personnel within your multiple organizations or just on, and on the Traista platform. Strict authentication measures and user role permissions are in place, ensuring that only approved individuals can access and handle guest data.
Compliance with Data Protection Regulations:
Traista is committed to data protection regulations such as the General Data Protection Regulation (GDPR) and other applicable laws. By adhering to these standards, Traista ensures that guest data is handled in a responsible and legally compliant manner, respecting individuals' rights to privacy and data protection.
Secure Data Sharing and Collaboration:
Traista enables secure data sharing and collaboration between multi property organizations. Through the platform, organizations like hotels, airports and resorts can securely exchange information at their own will and data sharing policy about lost items, enhancing the chances of successful recovery without compromising data security. Traista utilizes secure communication channels and encrypted data transfers to protect shared information during collaboration.
Regular Security Audits and Updates
Traista proactively conducts regular security audits and assessments to identify vulnerabilities and ensure the highest level of data security. Any identified risks or weaknesses are promptly addressed, and security updates are implemented to stay ahead of emerging threats. This proactive approach guarantees that the platform remains resilient against potential security breaches.
In Summary
Traista places a strong emphasis on data security throughout the lost and found process, providing hotels with a secure solution for managing guest information. By implementing robust encryption measures, access controls, and compliance with data protection regulations, Traista ensures the confidentiality and integrity of personal data. With secure data sharing and collaboration features, the platform allows hotels to efficiently recover lost items while maintaining the highest standards of data security. By partnering with Traista, hotels, airports and resorts can confidently handle the lost and found experience, prioritizing guest privacy and data protection in their operations.
A custom link for the form
Customer uses the link to file a claim, using the mobile ready form
Dashboard and notifications
Claim shows on the dashboard for the location reported on the claim
Built in communication
Dashboard used for communication to ask for more details, mark the item found, or not found
Payments
Process is built in with Stripe, no PCI compliance needs
Shipping
Labels are printed directly from dashboard, after customer pays their selected carrier and service rate
Happiness
From employee to customer, this process will glow with smiles
Lost & found process made easy
Don't just take it from us, here's what a few people have said about their experience with Traista
Unbelievably easy. Discussed in our management meeting at our airport. I never receive thanks from travelers, but this service makes it so simple, travelers are flabbergasted!
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Mark G. - Milwaukee, WI
Leaving my laptop on the conveyor was not smart. Using Traista service, got my laptop shipped to my hotel!
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Frank M. - Sacramento CA
Beautiful, easy to use claim form. Whatever magic they use, airports and TSA use their claim and label like a charm. Love it. Why no one came up with this before, I don't know
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Cheryl V. - Farmington, OH
It took a few emails to convince the airport I really need my backpack sent to me. Traista claim and label service is phenomenal. Plus, no fees. THANK YOU
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Sam W. - New York, NY
Hit a few hiccups before finding my camera, but eventually got it shipped home instead of the AirBnB where I was vacationing. Not paying extra fees was a bonus.
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Jackie T. - Denver, CO
Got my snowboard boot back. (don't laugh, yes, I left one boot under the bed at the hotel) Packaging was a bit odd, but sure, it was one snowboard boot. Thanks for helping the hotel with claim and shipping label so fast.
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Martha C. - Santa Barbara, CA
Easy to use. I can't believe how easy the claim form was to fill on my phone. The tracking dashboard is so easy to read. I'm amazed something like this exists.
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